CounsellingClient · Crisis Safety Planning

Collaborative safety plans. Accessible when needed.

CounsellingClient safety planning follows the Stanley & Brown model — structured, collaborative, and accessible to clients through their portal. Warning signs, coping strategies, support contacts, and professional resources documented in a format clients can reference in a crisis, not just during a session.

Stanley & Brown modelClient portal accessWarning signsCoping strategiesSupport contactsCrisis resources
Collaborative safety plan interface with warning signs, coping strategies, and crisis contacts

Safety plan sections

Six structured sections. Built collaboratively.

Warning signs

Internal cues the client recognizes as early indicators of a crisis — thoughts, feelings, sensations, and situations.

Internal coping strategies

Activities the client can do alone to redirect attention and reduce distress — without contacting another person.

Social contacts for distraction

People and settings the client can use for social connection and distraction — names, places, and contact information.

People to ask for help

Trusted individuals the client can contact to ask for support — family, friends, or community members with contact details.

Professional & crisis contacts

Therapist contact, crisis lines, emergency services, and local crisis resources — always accessible in the portal.

Making the environment safe

Steps to reduce access to means — documented collaboratively and reviewed at each session.

Client accessibility

The completed safety plan is accessible to the client through their CounsellingClient portal — on desktop and mobile. In a crisis, the client opens the plan and has their warning signs, coping strategies, and contact information immediately available. The plan is always current because it's updated collaboratively in session and synced to the portal in real time.

A safety plan is only useful if the client can find it.

See how CounsellingClient makes collaborative safety plans accessible, structured, and always current.